– For small problems in the process of using the machine, we will arrange mechanical engineers to help you solve them remotely, one-to-one guidance, such as sending text instructions or videos to teach you how to solve the problem. If the parts need to be replaced are within the warranty period, we will send them to you free of charge. Of course, you can also buy them locally (if you can buy them), which can save more time. For more serious problems, if the way of remote guidance is not working, we will arrange engineers to provide on-site service. For regions with agents, we will contact agents directly to provide services.