Today we got a order from Indonesian customers
about press brake machine and shearing machine
Customer want to buy our machine , but he did not know us before
So I send some Email to our customer include as following :
First, the customer sent us an inquiry in March 2021
We immediately asked the customer’s requirements and made a suitable quotation to the customer
The customer checked our quotation parameters and did not respond
After a week, the customer asked me if I could send pictures and videos for him to check, because he said that this is his first import, and more detailed parameter details and company application are needed to purchase the machine. I sent the parameter details to Customer’s second verification
The customer thinks our price is too high, and says that other suppliers give him lower prices
I tell the customer the difference between the two, and tell him the advantages and disadvantages
Let customers make their own decisions
We promise that we can and must provide high-quality equipment, and the most suitable price, after-sales service, etc. to customers
After a few days, the customer asked me if I could give him a discount, and I asked our boss
A discount of 200USD was given to the customer, and the customer agreed
Tell me the parameters of the machine, all the details need to be marked in the PI
I planned to start purchasing, I immediately sent PI to the customer, and the customer checked it and there was no problem
The deposit was paid the next day
I am glad that customers can purchase PRIMAPRESS machines
Thank you very much for your trust.
