Old customer in India who have purchased Primapress NC E21 100T/3200mm will buy back our Primapress 80T/2500mm DA53T electro-hydraulic CNC press brake bending machine after one year.
Nanjing Prima CNC Machinery Co., Ltd. is located in the center of China’s machine tool industry, Mingjue Industrial Park, Shiqiu Town, Lishui Zone, Nanjing. Our company specializes in Table type CNC Fiber Laser cutting machine, exchangeable table CNC fiber laser cutting machine, press brake, shearing machine, ironworker, punching machine, and other metal forming forging equipment development and sales, our product positioning in the middle-top quality class. We commit a modern enterprise management methods, committed management and meticulous management and zero defect operation. Based on the quality of the product management, its excellent quality, innovative design, reasonable price, and improve after-sales service to win the majority of Chinese and foreign customers praise.
One day in the middle of March, our sales manager Jack gave me an Indian number. He told me that this is our old customer, who bought our NC E21 press brake bending machine a year ago, and now needs a lot of press brake tools, let me contact to the customer. Then I added the customer’s WhatsApp to communicate with him, and the customer sent me his press brake tools requirements. After I sorted out the customer’s requirements, I contacted the factory and asked them to quote me, and drew accurate drawings according to the customer’s requirements. Then I made a quotation and sent it to the customer. The customer quickly replied to me, he asked me the deliver time, because there are a lot of press brake tools, we need time to customize. After giving the customer the delivery date, the customer said that they are in urgent, thay are ready to buy these press brake tools locally in India.
After half a month, I suddenly received a call from the customer. The customer said that because our press brake was working well, he was going to buy an electro-hydraulic CNC bending machine. I was very happy and excited because our press brake is affirmed by customer, and repurchase is the best description. Then I asked the customer about the maximum bending thickness and length, I recommended the customer a 80T/2500mm DA53T 4+1 axis electro-hydraulic CNC press brake bending machine, and sent a quotation to the customer.
A few days later, the customer replied to me, and he said very readily that he wanted to buy the machine we recommended. I then made a pro forma invoice to the client and received the client’s deposit a few days later.
After receiving the customer’s deposit, I contacted the customer again to confirm some machine details: the voltage of the customer’s country, the color requirements for the bending machine, the depth of the throat, the maximum opening height of the bending machine, etc. After confirming these details, I send the work order to the factory.
Primapress has always been adhering to the concept of providing customers with the best quality machinery and equipment and the most timely after-sales service. Up to now, it has sold machines all over the world, and has developed many powerful agents and accumulated many old customers. I believe that as long as we believe in this philosophy, Primapress will grow stronger and stronger.